Click on each question to check your answer.

1. What are some benefits of employing visual aids in oral presentations?

Visual aids can heighten interest, illustrate complex ideas, highlight key points, and help listeners retain important information. It can also help you present ideas without depending on notes. (p. 118)

2. What are somethings we should be mindful of when communicating with external people?

In communicating with external people, we should be mindful of the image of our organization and ourselves. We should also be aware of potential confidentiality issues, as well as the potential consequence of our communication. (p. 107)

3. What are the three common categories of written communications in the engineering workplace? What are some examples of each?

The most written communications in the engineering workplace falls into the category of [1] designing and building, [2] operating and maintaining, and [3] reporting results and record keeping. An example of each are, respectively, [1] design proposal, [2] operational instruction, and [3] a memo regarding holiday hours. (pp. 102-103)

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