Practice Quiz: Chapter 06

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. What is the optimal choice of medium for engineering communication?

a) Written documents correct incorrect

b) Oral presentations correct incorrect

c) In-person meetings correct incorrect

d) Depends on the purpose, audience, and situation correct incorrect

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. What should you do as a young engineer when older colleagues resist the Internet as a communication medium?

a) Ignore them correct incorrect

b) Respect their perspectives and communicate using other media correct incorrect

c) Learn about their concerns and introduce them to the benefit of the Internet correct incorrect

d) Both b and c depending on situational requirement correct incorrect

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. Which of the following should you do when composing a memo?

a) Project confidence with your language correct incorrect

b) Aim for maximum readability and impact correct incorrect

c) Use an indirect pattern correct incorrect

d) Comment on the last company social gathering to create connection correct incorrect

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. Which of the following should you always be aware of when communicating through social media?

a) Express your honest feelings correct incorrect

b) Use hash tags correct incorrect

c) Be aware of the potential impact on your organization's image correct incorrect

d) Be aware of your audience correct incorrect

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. Which of the following helps us become better listeners?

a) Be aware of our assumptions and biases about the topic and the speaker correct incorrect

b) Ask questions correct incorrect

c) Interrupt the speaker when they drone on correct incorrect

d) Prepare something witty to say while others are speaking correct incorrect

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. What is the most important element of presentation delivery?

a) Connecting with the audience correct incorrect

b) Standing tall and speaking loud to project power correct incorrect

c) Anticipating audience questions and preparing for them in advance correct incorrect

d) Having great visual transitions correct incorrect

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. What do you need to consider about the audience while preparing oral presentations?

a) Their attitude towards the topic and their informational need correct incorrect

b) Their technical and knowledge background correct incorrect

c) Their cultural and language background correct incorrect

d) All of above correct incorrect

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. Which of the following is necessary for a good oral presentation?

a) Create a clear logical flow to the presentation correct incorrect

b) Use lots of visual aids correct incorrect

c) Show equations on your slides to demonstrate your technical capacity correct incorrect

d) Show as much information as you can correct incorrect

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. What is the appropriate format for formally suggesting an engineering project idea for adoption by an external party?

a) A memo correct incorrect

b) A proposal correct incorrect

c) A social media campaign correct incorrect

d) A report correct incorrect

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. Active listening requires us to suspend judgement and be curious about what the other person is saying. In which of the following situations would we benefit from suspending judgement and being curious?

a) Reading a report correct incorrect

b) Conducting an meeting correct incorrect

c) Attending an oral presentation correct incorrect

d) All of the above correct incorrect

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. When creating a memorandum, it can be effective to employ a direct writing pattern and make use of graphical highlighting tools, such as bulleting.

a) True correct incorrect

b) False correct incorrect

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. Research suggests that average employees spent 30-45% of their communication time listening, while managers spent 60-70% of communication time listening. This implies that active listening is less important as an employee.

a) True correct incorrect

b) False correct incorrect

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. A good presenter knows how to connect with the audience, and makes use of this skill often.

a) True correct incorrect

b) False correct incorrect

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. An abstract is a summary of a document.

a) True correct incorrect

b) False correct incorrect

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. You should always maintain eye contact with people you speak to, regardless of their culture and their comfort level.

a) True correct incorrect

b) False correct incorrect