General Communication Principle
The ARC website does not provide registrants with any means to communicate directly with each other. There are no chat rooms, forums, instant messaging services or other, similar systems connected with our learning resources. At all times, individual students and/or educators are engaged in meaningful, age-appropriate educational activities within our secure environment.
What personal information we collect
In order to register for the ARC website students (or educators/parents working on behalf of students) must give their consent (or if they are under 13 years of age a parent or guardian must give consent on their behalf) to provide us with their:
- Name of Educational Institution
- First name
- Last name
- State or Province of residence
- Email address
- A unique username and password
Registrants who do not provide the required consent will not be permitted to provide us with this personal information and will not be able to access the website. Oxford University Press requires this information in order to correctly identify each registrant, to facilitate account management and for certain other purposes detailed below.
Educators may choose to assign pseudonyms to their students in place of real names’ in accordance with school or school board policies. It is the responsibility of such educators to ensure this information is safely stored for their own use.
What we will do with your personal information
The information collected from registrants is used for the following purposes:
- To send a registration confirmation notice;
- To reset a password for a lost or forgotten password;
- To respond to any questions, concerns or problems;
- To contact a registrant about site problems or conduct; and
- To distribute newsletters or emails about site updates, new content availability or new learning resources and services.
We use ARC newsletters and emails to notify our users of all current content, changes, improvements, upgrades, rules, etc, of the website. In addition, Oxford University Press may notify our registrants of new products and services that we have designed and made available to the registrants, and/or new products and services available for purchase. Registrants may choose to opt out of these communications at any time by following the instructions within each communication.
What we will not do with your personal information
Oxford University Press will keep your personal information confidential and will not sell or knowingly divulge your information to advertisers or any other third parties, unless:
- We are required to share your information with a third party in order to comply with law or to comply with a court order or subpoena;
- To enforce our website rules; or
- To protect the safety and security of our registrants and our website.
Generally, we will only use your information within Oxford University Press. However, we reserve the right to provide anonymous or aggregate data on the usage of the website and contents to select organizations. We require these third parties to comply strictly with our instructions and we require that they do not have access to personal information and otherwise not use the anonymous data for their own business purposes.
How we process your information
Our use of the personal information we collect is necessary in order to maintain the website and facilitate registrants’ effective use of the website. We do not collect any unnecessary personal data from registrants, such as their race or religious beliefs.
How long we hold your information
We will keep all personal information we collect from registrants for as long as they are active users of the website. If a registrant chooses to cancel their account or it otherwise lapses after 3 years of inactivity, we will only keep their personal information for the purposes of sending information regarding Oxford University Press’ products and services. Personal information is otherwise automatically deleted.
Keeping your personal information accurate
The personal information we hold about a registrant (such as their name, address and school) is kept so that we may correctly identify that registrant and offer products and services for which they are entitled. Registrants are encouraged to keep their personal information up to date at all times.
Keeping your personal information secure
Oxford University Press is committed to information security and will use comprehensive measures to keep our users’ personal information secure. We encourage all registrants to follow the recommended internet safety guidelines for their school or school district.
Oxford University Press’ security measures are designed to assist in registrants’ personal information not being accessed by unauthorized personnel, lost or misused. If you suspect that there has been an unauthorized use or disclosures of your personal information please let us know immediately.
In addition to personal information, Oxford University Press collects anonymous information about registrants and the activities of registrants on the website. This information is not linked to the name or profile of a user. This information is used to assist us in enhancing our products and services; the information remains anonymous at all times.
Upon agreeing to the website Terms and Conditions, registrants grant Oxford University Press the right to use this anonymous information for its own purposes, such as the preparation of reports, provided Oxford University Press otherwise complies with its obligations for the use of personal information.